Lume and Tale
LUME & TALE

Privacy Policy

Last updated: 23 September 2026

Information We Collect

When you place an order, we collect your name, delivery address, phone number, and email (if provided). We do not require account creation to shop with us.

How We Use Your Information

We use your information solely to process and deliver your order, send order confirmations and updates via WhatsApp or email, and respond to customer service inquiries. We do not sell or rent your personal information to third parties.

Payment Information

Payments are processed securely through Razorpay. We do not store your card, UPI, or banking details on our servers.

Data Storage

Your order and contact information is stored securely using industry-standard cloud infrastructure. We retain order records as required for business and tax purposes.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Contact

For any privacy-related questions, please reach out via our Contact page.